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These are our terms of business and form the basis of our contract with you. A contract will be made when you order goods from us and we take payment from you. Please read these terms before you make your order. If there is anything that you don’t understand please contact us and we will be happy to explain.
DELIVERY. Goods will be despatched as soon as possible and will
reach you within 30 days.
CLAIMS AGAINST CARRIERS. If you have any problemns with delivery or the goods, please let us know as soon as possible.
RETENTION OF TITLE. Until goods have been paid for in full they will remain the Property of the company.
DEFECTS AND GUARANTEE. No claims for faulty materials or workmanship will be entertained if modifications to the goods have been effected other than by the Company.
RETURNS & REFUNDS - Cooling Off Period
The Distance Selling Regulations gives customers a 7 day "cooling off" period. During this period you may cancel your order and Jomanda Ltd will reimburse you within 30 days for the full costs of the goods ordered. The cooling off period ends seven working days after the day you receive the goods.
If you have received the goods (or they have been dispatched to you) then you have a duty to take "reasonable care" of them. If you fail in this duty Jomanda Ltd may pursue a claim against you for the resulting loss in value.
When returning items, it is you will be responsible for return
postage costs. We would recommend a signed-for service.
CANCELLED ORDERS. If you would like to cancel under the distance selling regulations, please contact us by email, fax or post, within the cooling off period.
The cooling off period begins on the day that you order the goods and ends seven working days from the day after the goods are delivered to you.
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